Google Plus Hangouts with Extras – More Options for Small Business Marketing

google+hangouts - with extras

google+hangouts - with extras

Google is continuously innovating with Google+ and this is best illustrated through the Google Plus Hangouts with Extras facility.  This extension of Google Plus Hangouts increases the opportunities for small business marketing.  It also expands the ways that small business owners can use Google Plus Hangouts to communicate with their staff

How to access Google Plus Hangouts with Extras

When you are in the Green Room, you will see the following screen and there will be a link to Google Plus Hangouts with Extras (see arrow in the screenshot below):

Google Plus Hangouts with extras

If you click the ‘with Extras’ link, you will be taken to another screen which summarizes the options available under the Extras facility (as illustrated in the opening image).  After you click ‘Try Hangouts with extras’, you will be taken to the Green Room for Google Plus Hangouts with Extras (see excerpt below):

Google Plus Hangouts with Extras - options

 

 

What is the difference between Hangouts and Hangouts with Extras?

Well Google gives a good explanation of the differences as they now stand (this is an evolving feast).  Unfortunately, Hangouts with Extras is not a simple extension of Hangouts. For instance, with Hangouts you can watch YouTube videos together, but this option is not currently available for Hangouts with Extras.  Google makes things easier by providing the following valuable comparison of the differences between Google Plus Hangouts and Hangouts with Extras:

 Google Plus Hangouts with Extras - comparison

 

You can see from this comparison that both Hangouts and Hangouts with Extras provide group chat and group video chat and that is where the similarity ends.

It is not clear yet whether the additional features of Hangouts with Extras will be merged into Hangouts or whether they will remain distinct. 

The additional features of Google Plus Hangouts are summarized below:

  • Screen Sharing – This allows you to share what is on your screen with others in your Google Plus Hangout.   You may want to explain something on a website, show a diagram or share an image and screen share will let you do that.  Once you are in Extras, click on ‘Start Hangout’ and the ‘Share Screen’ icon will appear at the top. When you click this button, you will be given a choice of screens from your computer to share with others (highlight the one you want to display and then click ‘Share Selected Window’). 
  • Google Docs Integration – There is a ‘Documents’ menu on the left hand side of the Extras screen.  To add a document, you click “Add Document’.  Default documents are also provided in the form of ‘Notes’ and ‘Sketchpad’. 
  • Start a named Hangout – Once you are in the Green Room for Google Plus Hangouts with Extras, you can give your Hangout a name and invite people to your named Hangout.  [Note: there are multiple ways you can join a Named Hangout yourself.] 

Google Plus Hangouts with Extras offers the opportunity to be creative with your small business marketing and staff communications and demonstrates Google’s ongoing commitment to the advancement of Google+.

Google Plus Hangouts: Video Chat with Staff

Google Plus Hangout with staff

Google Plus Hangout with staff

Google Plus Hangouts offer you the ability to video chat with family, friends and acquaintances who are part of your circle and who, in turn, have reciprocated by making you part of their circles.

The benefits and options associated with Google+ Hangouts are extensive and growing as Google refines this facility and small businesses find new applications for hangouts.

{Photo Credit: Birgerking – Chat like mad]

Using Google Plus Hangouts for Internal Communications with Staff

Helen Barrett of The Guardian recently reported that Google+ has attracted considerable interest from charities.  In the report, she identifies some key uses by charities:

  • including primary keywords for posts in their Google+ stream (to increase their search engine rankings)
  • sharing technical/medical/scientific information in the Google+ stream to attract a early adopters to improve their lifestyle and/or participate more fully in the charity’s work
  • using the Google Plus Hangouts for internal communications

The potential applications of Google Plus Hangouts for staff communications include:

  • provide information about product updates
  • maintain contact with work-at-home staff
  • develop a training program
  • conduct a brainstorming session
  • share planned marketing activities
  • facilitate project team communications or undertake project planning
  • connect with staff in remote localities
  • maintain contact with volunteers (public sector or charitable organizations)
  • share YouTube Videos for training, for fun or creative endeavor – everyone can watch the same video but have different volume controls (including mute) and anyone can change, play or pause a video. 

Peter McDermott has provided a very useful Beginner’s Guide to Google Plus Hangouts that will enable you to further explore the potential of this tool for staff communications:

Charities have already started to realize the potential of Google Plus Hangouts for marketing – it is time that this tool was used effectively by small businesses for staff communications.