search engine – Small Business Odyssey

December 26, 2011

7 Major Changes in Small Business Marketing in 2011

As 2011 comes to a close, it is instructive to reflect on the massive changes to small business marketing that occurred during the year and to look at their implications. These changes were driven by a number of landmark events that spawned innovations.

One of the key drivers of the changes that small business marketing confronts today, and into 2012, is the direct competition between Google and Facebook for Number One position on the Internet (and all the revenue that goes with this position). The impact of this competition is being felt throughout the Internet marketing world and in social media. There are many people becoming disengaged by the endless changes created by the two Giants of the Internet as they try to outpace each other. One possible prognosis is that this could open up the arena for another player who undermines the customer base of the both the big players, as Facebook did to MySpace.

I want to focus on seven (7) key changes as a way to highlight the impacts from a small business marketing perspective. This approach is in line with my suggestion to write blog posts in sets and sevens. So here are the seven key changes in 2011 affecting small business marketing:

1. Google Places upgrade and resurgence

Google introduced improvements to Google Places, the platform for local businesses to highlight their location, hours of business and their products/services. Along with these changes, Google gave new prominence to Google Places in local search results, changing the display and increasing the value of a Google Places web presence. Sadly, very few small businesses understand the value of this change and have failed to take up their allotted Google Places website. In 2012, Google Places will be an absolutely essential part of your small business marketing. Without it, you may find yourself dropping deeper and deeper in the list of local search engine results as your competitors make full use of this facility (one which Google itself hosts!).

2. Changes to Facebook Pages

The big news of 2011, was that Facebook had more web traffic (visitors) in March than Google and took over the Number One position in terms of search engine volume. The race is now on and Google and Facebook are involved in a head-on tussle to capture (or retain) the number one position. This competition has generated many changes on both sites. Facebook has made major changes to its Facebook Pages to make further inroads into the business market. These changes have complicated the scene for small business marketing. It has meant that many small business owners have had to ignore Facebook or engage small business marketing consultants (who are struggling themselves to keep up with the changes). But how can you ignore the Number One source of web traffic that is also a social media site with over 700 Million members?

3. Introduction of Google Plus and Google +1

Google quickly responded to Facebook’s resurgence with the introduction of its own social network, Google Plus. It also introduced an equivalent to the Facebook “Like” in the form of the Google +1 button. There are other major changes in Google’s search algorithm and results display that accompanied these changes. The challenge for small business owners is, “How can you keep abreast of these changes and their implications for small business marketing?”. Again, you cannot afford to ignore the Google changes or your competition will be appearing in a much more prominent way than you as Google attempts to “reward’ those who get on board with its new social network and related changes.

4. The resurgence of LinkedIn

LinkedIn is the world’s largest online network focused on business and in 2011 grew to over 130 Million members. LinkedIn is a new and growing force in small business marketing. Depending on the nature of your business, it can be a critical component of your small business marketing, particularly in the light of the overall growth of social networking which looks like continuing unabated in 2012. The introduction of status updates by LinkedIn is an attempt to utilise its growing power to move into the Big League occupied by Facebook and Google.

5. The growth of local marketing

During 2011, there was a massive switch of focus by Internet marketers from affiliate marketing to local marketing. This was driven in part by two influences, (1) the decline of affiliate income owing to the depressed economy in the US and (2) and the recognition that around 80% of business for offline businesses comes from within a 5 kilometre radius. The changes to Google Places and the emergence of social networking ‘review” sites, intensified this new focus. What it means for your small business marketing is that you have to make the most of online local marketing tools because your competitors are being courted daily by Internet marketers who see this area of consulting as a the new “goldmine”. The new superstars of Internet marketing generate their income from monthly retainers paid by businesses, small and large, for local marketing services.

6. The massive growth of mobile marketing

With the advent of the Smart Phone and the associated growth of mobile usage, mobile marketing has taken off as the new frontier for Internet marketing. This growth is being aided by the focus on local marketing and has spawned the development of thousands of apps for mobile phones. Two new areas of online riches are emerging, (1) the creation and sale of mobile phone apps and (2) the development of mobile marketing strategies and tools (software). As a small business marketer, you are going to need mobile compatible websites and mobile marketing tools. One advantage of Google Places discussed above is that it is already mobile-compatible – which is another reason why it is so critical for small business marketing.

7. 2011 – The Year of the PlugIn

With so many changes on so many fronts, WordPress developers have had a field day. There has been a massive growth in WordPress Plugin development in 2011. I receive an invite every day to purchase two or three new plugins. It is becoming increasingly difficult to keep abreast of these software innovations. However, the WordPress plugins are designed to make it easier for you to accommodate your small business marketing to the changes that are occurring in Internet marketing. Many of the plugins help you to automate your small business marketing process.

In succeeding posts, I will further explain these 2011 changes and highlight their implications for small business marketing moving into 2012.

December 21, 2011

Squidoo Has a Special Relationship with Google

Let’s talk about Squidoo and its relationship with Google. Google and Squidoo have some goals in common. For example, they both want original content on websites (lenses) that are frequently updated. They both want quality and not spam. They each want to see the searcher satisfied when they use their respective platforms. One of the goals of the founders of Squidoo, for example, was to create a quality search engine.

Squidoo and Google also have some differences. While both want to generate a profit, one of Seth Godin’s goals in creating Squidoo was to generate $100 Million for charity – hence, the option for Lensmasters to donate their advertising revenue to approved Squidoo charities.

The Professional relationship between Squidoo and Google

Some time past, Seth Godin provided strategic advice on a consultancy basis to Google. As one of the world’s leading Internet marketers, Seth was well placed to do this. He has a million readers a day for his blog, Seth Godin’s Blog. He has also written 10 New York Bestsellers on the topic of Internet Marketing.

However, the relationship is on a professional basis. When Squidoo was attacked by a lot of spammers, Google had no hesitation in downgrading Squidoo to protect their own revenue base derived from quality search results. You can read about this ‘Google Slap’ story on my Squidoo Marketing Strategies lens and see way Squidoo responded to improve its overall quality.

The relationship is back on a sound footing with Google re-establishing Squidoo’s high ranking and value in search results.

How can you help the relationship between Google and Squidoo?

Fundamentally, you contribute positively to this relationship when you create quality lenses that have original content and are updated on a regular basis. When you join Squidoo you effectively sign up to the Originality Pact which I discussed in an earlier post.

The challenge is to maintain the quality and currency of your Squidoo lenses in the face of many other time consuming tasks. This is a tall order if you have a lot of Squidoo lenses. Developing techniques to improve your online productivity can help here. You might like to visit my lens on improving personal productivity for some ideas.

The reward of Squidoo’s relationship with Google

The core benefit from this relationship is that Google values quality Squidoo lenses highly. So once you create a quality lens and update it on a regular basis, you will be rewarded with an improved page rank, higher positioning in search engine results and improved web traffic. I have found that it is much easier to achieve a high page rank from Google with a Squidoo lens than it is with a blog or a website.

It has also been my anecdotal experience too that, since I became a Giant Squid, I have been indexed more quickly by Google.

One of the interesting things is that Google accords each Squidoo lens a page rank different from that of the Squidoo platform itself. Here’s some examples of my lenses:

A. Keyword: squidoo marketing strategies

Lens: http://www.squidoo.com/squidoomarketingstrategies

Google Results: Position 1

Google Page Rank: 4

B. Keyword: improve personal productivity

Lens: http://www.squidoo.com/improve-personal-productivity

Google Results: Position 2

Google Page Rank: 2

C. Keyword: tropical rainforest walk

Lens: http://www.squidoo.com/tropicalrainforest

Google Results: Position 7

Google Page Rank: 3

These results come from screenshots taken of Google search results with the added information provided by SEO Quake – a free plugin & toolbar for use with Mozilla Firefox or Google Chrome.

The quality of the relationship between Squidoo and Google is dependent on the quality and originality of Squidoo lenses – if you create excellent Squidoo lenses you can expect good page rank and high positions in Google’s search results for targeted keywords.

December 18, 2011

Squidoo is a Search Engine!: Implications for Small Business Marketing

Squidoo is a search engine in its own right with other 2.5 Million lenses focused on key topic areas. Even experienced lensmasters tend to forget this aspect of Squidoo.

As Squidoo grows so does its data base of information. So if you are searching for information on specific topics, you will increasingly find quality, focused information by searching Squidoo.

In fact, one of the reasons that Squidoo exists is to improve search engine results. Often you find that websites that gravitate to the top of the search engines are those that have cleverly manipulated the search engines’ algoriths, including automatic generation of backlinks. You have probably found that you are often disappointed by the information that is first displayed by a search engine.

Squidoo was designed to provide webpages that are windows (lenses) to relevant information on a topic. The concept of the lens is that it is not an end in itself but points to other relevant resources. The lens is intended as a mutimedia index to rich information resources about a topic.

Squidoo is intent on maintaining the quality of lenses and has many mechanisms in place to reward quality and remove spam-type web pages. This is one of the reasons Squidoo has banned certain topic areas that tend to be predominantly spam attractors.

Implications of the Squidoo search engine for small business marketing

The primary implication is that in addition to web traffic via other search engines, your Squidoo lenses can attract traffic from within Squidoo itself, from other Squidoo lensmasters. This not only serves to build exposure to your small business but increases the value of your website with other search engines such as Google.

Squidoo insists on original content and has even created an Originality Pact. One of Squidoo’s endearing features is the constant encouragement to develop your personal creativity and to stand out from the crowd, to show that you have something unique to offer (your Unique Selling Proposition – USP?). As the Squidoo editors explain:

Squidoo is an opportunity for you to share your point of view, your take on a specific topic. That’s why lenses are called lenses — they snap your point of view in to focus.

There are many Squidoo lensmasters who demonstrate by their creativity and commitment that they are able to produce quality lenses providing real value to readers – they pride themselves in the quality that they produce. Squidoo recognises these Lensmasters as Giant Squids, people who have achieved excellence in at least 50 lenses. The Giant Squid status tends to attract more interest and more traffic to your website and I have found that it gives you a real standing with Google and the broader Internet marketing community.

In the Originality Pact, the Squidoo editors encourage you to stretch yourself, create quality lenses and to brand yourself as a person of substance who consistently offers readers real value:

This is an agreement to create, craft, build, bake, innovate, write, opine, talk, storytell, review, recommend, and stand out from the crowd. That’s the magic of Squidoo.

So a key implication for your small business marketing on Squidoo is that you brand yourself by the quality (or poverty) of your Squidoo lenses – your lenses will be found through the Squidoo search engine, so how do you want to be seen?