small business marketing ideas – Small Business Odyssey

January 15, 2012

Google+ Photos – Share Your Photos to Promote Your Personal Profile and Small Business Brand

Google+ photos adds another dimension to the Google Plus social network and provides additional opportunities for small business marketing and branding.

The Google + photos option is accessible via your Google Plus home page by clicking on the photo icon as illustrated below:

When you click on the photos icon, you will see a menu on the left hand side which gives you some options for what to display:

As the default option is ‘Photos from your circles’, these will be shown as a collage with the number of comments in the top right hand corner of each photo. If you click on the photo, you will see the image displayed in a Lightbox with the comments listed on the right hand side. You can also add your own comment at the bottom. Here’s an excerpt from a display of photos from my circles:

Uploading your own photos to Google+ to create albums

On the right of the Google+ photos page, you will see the large icon – Upload New Photos. Once you click this, you will be able to add photos to an existing album or create a new one and then share the album with your circles, the public or individuals. They will be able to view your album as a slideshow. In the process, you can tag the photos with your own name or that of someone you are connected to.

It is important to check out the “Your albums’ option when you are on your Google+ photos page. Even if you have not personally uploaded any photos to Google+, you will probably find some albums created by Google from its own index (as I have mentioned before, Google is watching you!). I checked out the ‘Your albums’ page on my Google+ account and discovered I had 11 albums, some of which I did not want and others which needed a name change. You can delete albums and change their names from the “Your albums’ page. You can also change the “sharing” settings via the dropdown menu (it looks like the photo albums created automatically by Google are set as ‘private’).

Uploading photos to Google+ from Picasa

In December 2011, Google integrated Google+ with Picasa so that you can now upload photos directly from Picasa to your Google+ account. However, you will need to upgrade to Version 3.9 of Picasa to do this. This recently released version of Picasa also provides expanded ways of editing photos (e.g. cropping and effects) and allows for uploading different sizes of your photos. You can choose the smallest size (800 pixels) but retain the quality of the original photo from Picasa.

To download the latest version of Picasa, click on the following link:

Picasa Version 3.9

To upload photos from Picasa to Google+:

Log into your Google+ account
Highlight the photos or albums you want to share from Picasa
Click the “Share on Google+” button (at end of the page)
Choose a name for the album
Choose image size
Select the circles you want to share the photos/album with
Click ‘Upload’

Picasa 3.9 makes it even easier to share your photos with your circles through Google+ photos and thus build your personal profile and your small business brand.

January 6, 2012January 6, 2012

Google +1 Button: Your Road to Increased Visibility

The Google +1 button acts in a similar way to the Facebook ‘Like” button. However, the Google +1 button has more far reaching effects and is likely, in the long run, to impact heavily on the effectiveness of your small business marketing.

The Google +1 button is not just a ploy to challenge Facebook’s ascendancy in social media, it represents a fundamental paradigm shift for Google – from content to people, from page rank to people rank. Google has for a long time ‘branded’ you (given you a ‘value’ ) based on your online content and your connections.

Google +1 Button represents a shift from page rank to people rank

In the days of Google’s Wonder Wheel, Google provided a visual representation of how you were viewed by Google itself and the relationships between you and particular keywords. I have written about this earlier in a guest blog post, Google is Watching You. Unfortunatley Google has dropped the Wonder Wheel but you can see the representation below that Google developed of my friend and colleague, Chef Keem:

Google has recognised that Chef Keem is a leading Squidoo Lensmaster (Giant Squid), that he lives in Austin, Texas and that he shares numerous recipes on his website and on Squidoo as well as via his videos, articles and blog posts. Google even recognized that at the time this Wonder Wheel was created, Chef Keem was establishing a new Bavarian Bistro (see the bottom link on the right of the image). If you ever want to see how to create an effective personal branding campaign, then visit Chef Keem’s Kitchen.

The reality is that Google is moving more and more to giving you and your business a “value” based on how your content is viewed by others and the extent of your associations on the Web. Google has even built up a knowledge bank about you based on your online social connections, e.g. people you are connected to on Google+, Google Reader or Google Talk.

Google +1 in search results

The net effect of all this is that Google will show your +1’s in the search results for people you are connected with. The corollary of this is that when you search on Google, you will see below the individual search results if anyone from your social connections has +1’d the particular search result. The following image gives you an idea of what this looks like:

If I use your cursor to hover over the individual names you will see how each of the people who +1’d the site are connected to you (in this case each is connected to me via my Google Plus Circles).

So the more people you connect with via Google Plus and the more you +1 Web content, then the more visibility you will gain in relation to what you value of the Web. Also if other people reciprocate and +1 your content, you will appear in more and more search results for people you are connected with on the Web. So the +1 button has a spiralling effect if you continue to build your social connections through Google Plus and if you +1 the content of others.

Your Google +1’s on Google Plus

Your Google +1’s are available to you as a stream on your Google Plus profile. The default setting for this is that this list of your +1’s is private. However, you can make it public on your Google Plus profile by changing the settings.

There are a small number of simple steps involved when you are on your Google Plus site:

Click your profile icon
Click ‘Edit Profile” icon
Click on the displayed +1 icon (see image below)
Tick – ‘Show this tab on your profile”
Click “Saved”.

Adding the Google +1 button to your website or blog

There are a number of ways that you can add the +1 button to your website or blog so that people can use the +1 button to recommend your content/site to others:

Use Google’s code for adding the +1 button to your website or blog
Use a WordPress Plugin specifically designed for this purpose

If you are reasonably advanced technically, go for option 1 above. However, using a WordPress plugin gives you greater flexibilty and it may be easier for you to install a WordPress plugin.

To find a WordPress plugin for the Google +1 button, just do a search on Google. When I did this, I came across the following Google result:

Now you can see once again, Google is using my online social connections to show who recommended this plugin. In this case it was Mari Smith, Facebook expert, who is in my Google Plus Circles. Because Mari recommends this plugin and because it is used on reputable sites like Mashable, I chose the +1 button plugin she recommends. You can access the plugin here:

Google +1 Button – WordPress Plugin

You can see this Google+1 button plugin operating on this blog, Small Business Odyssey. The plugin offers different ways to customise the Google +1 button, including adding the button before or after posts or in both positions. You can also add a count of how often the +1 button is used for your website, page or post.

In the final analysis, the Google +1 button gives you the opprotunity to increase your visibilty and to enhance your small business marketing online.

January 1, 2012

Grow Your Google Plus Circles to Build Your Profile Online

Circles are a core element of Google Plus. They enable you to place people in different groupings depending on your level of association with them, e.g. friends, acquaintances, family. Circles enable the unique privacy approach of Google Plus to operate. You can specify which circles will have access to what information. As I explained in my previous post, one simple example of this is the ability to specify who has access to the links that you include in your Google Plus profile. [Image Credit: mrnilspeters]

You can access your circles by clicking on the ‘circles’ button at the top of your Google Plus page as illustrated below:

Adding “friends” into your Google Plus Circles

The first thing to be aware of is that you can add as many circles as you want and specify their names, e.g. work colleagues, Squidoo contacts, customers. If you add too many circles, your circles and privacy settings will become unmanageable. However, the circle facility enables you to effectively categorise your contacts and manage your communications with them – you don’t have to lump them all into one large group of ‘friends’.

You can add people to your circles by using the drag-and-drop facility provided when you click on the Circles button. The avatars of people will be displayed depending on the choices you make from the menu provided (illustrated below):

For example , if you click on “people who have added you”, you will see the avatars of all the people who have added you to a circle on their Google Plus account. However, you will not be able to see what specific circle you have been placed in by these people. If you hover over the avatars you will see whether they are already in one of your circles or how many people you have in common in your respective circles. The following image shows an example of the avatars as they will be displayed. The ones with the symbol in the top right hand corner are those who you have also added to your circles. You can work your way through the others and add people to your different circles as desired.

As I mentioned in my introductory post about Google Plus, you will also receive notifications of people who have added you to their circles. If you click on the notifications button on the Google Plus toolbar (right-hand side), you will see thumbnail images of people who have added you to a Google Plus circle and you will have the facility to easily add any of these to one of your circles (click the ‘arrow’ beside the thumbnails and you will have access to a drop-down menu).

Google Plus makes it very easy to add people to your circles. As indicated in one of the above images, when you click on the circles button, one of the options displayed is “Find People’. Google Plus explains how the resultant list of avatars is generated for you:

Find People – Our best guess for people who you may want to add to a circle. Get more suggestions by importing your contacts from your email account.

As indicated, you can actually import contacts from your email accounts – Yahoo, Hotmail or by uploading your email address book (see image below):

So Google gives you multiple options for adding people to your Google Plus circles, encourages you to expand your social network and to effectively manage your communications with your circles. You can even tailor your perosnal profile information for different circles (e.g. making personal information only available to your “family” circle). On top of this, you can specify which of your circles you want to hear from. The following YouTube video from Google Plus gives you more information on how to create and use circles:

Google Plus circles gives you a very effective way to manage your contacts, increase your online exposure and develop new sets of relationships, including those with existing and potential customers.

December 29, 2011December 29, 2011

Google+: Why Small Business Must Get Involved with Google Plus

Google Plus is Google’s new social network launched in June 2011. Google+ will be an integral element in small business marketing into the future. It will not only enable you to build your personal profile but also build your business brand online. Google Plus membership has already reached 62 Million and is growing at the rate of 625, 000 new users per day.

Why bother with Google Plus?

Google views Google Plus as extending its capability (and value) beyond its traditional search engine focus to social networking. However, these two major arenas of Google’s activity should not be seen as separate. Google has already made it clear by its own words and actions that the Google + social network will feed search engine results. It has also shown the intention to rapidly integrate other Google applications into Google Plus, its new social network.

Google has already integrated Google+ into its toolbar as shown in the images below:

This icon. ‘+Ron’ , provides a direct link to my Google+ account. In the following toolbar image, you can see how Google integrates ‘notifications’, ‘sharing’, ‘profile” (thumbnail photo) and ‘settings/help’ icons for ease of access:

As we progress through my blog posts about Google Plus, you will see that Google is deadly serious about this new social network – it is not just a new ‘plaything’. Wherever you go on Google, including the search results, you will see increasing integration of Google+. Google played around with its early social network, Google Buzz, but has since canned it to build Google Plus – all the time using Buzz as a learning laboratory. If you have any doubts about Google’s long-term commitment to Google Plus, just check out Google’s own announcements re its ongoing Google + updates.

Integrating Google Plus into your small business marketing will no longer be a nice option (initially, Google+ was invitation-only), it will be an essential element. Otherwise, you will see your online marketing progressively vanish into the background as Google takes over the foreground with its Google Plus social network.

As mentioned in my earlier post on the major changes for small business marketing in 2011, Google+ is one of Google’s strategies designed to wrest back the Number One web traffic position from Facebook. The similarities between Facebook and Google Plus will hit you immediately, so this new social network represents head-on competition with Facebook. As a small business owner, you can stand on the sidelines and watch the battle or you can engage with both these giant networks and ensure that you have a sound footing online – this is where the action is and where the people (your customers) are.

What is significant about Google Plus?

Google Plus has already been lauded for its ease of use and flexible privacy settings (addressing one of the key problem areas of Facebook). As Google+ is in its early stages, it is also possible to get access to people you would not normally be able to link to.

So here is a list of key things you can do (explained in detail in later posts):

create a comprehensive personal profile
build ‘circles’ (add people to different circles/groupings and control the access and distribution of your information via your circles)
share photos and videos
develop your ‘stream’ (similar to Facebook’s ‘News Feed’ – integrating ‘status updates’ and content such as photos or videos)
private message other people in your circles
create a hangout (an evolving facility to engage others in live conversation via video and text chat – considered by many to be the real technological breakthrough for Google Plus)
create ‘sparks’ – recommendations
build business pages (sound familiar?).

Some commentators are suggesting that with these features and the growing integration with Google’s own applications, Google Plus represents a combination of Facebook, Twitter and Flickr rolled up into one state-of-the art social network.

How to Join Google Plus

You can join Google+ via a link on the blog/website of a Google+ member. You will see the image displayed at the top of this post and the sign-up box as shown in the following screenshot:

Alternatively, you can go directly to Google Plus and click on the following image and this will take you to the signup page indicated in the above image:

Note: You will need a Google account to join Google Plus (with either sign-up option).

With each advancing day as we move into 2012, Google Plus will become more critical to small business marketing and this will be progressively explained in succeeding blog posts (which symbolically will take us into the New Year).

December 26, 2011

Google Local Places: Critical for Small Business Marketing

Google has created over 49 Million websites for businesses around the world in the form of Google Places. These Google-generated websites contain basic information such as business name and address and a Google location map. They contain Google’s “best guess” about relevant company information and location.

However, the latest stats show that only 2% of these websites (Local Places) have been claimed and verified by business owners.

Local listings (Google Places) are increasingly valued in Google results. More recently, some local listings appeared ahead of other organic searches on Page 1 of Google results for relevant keyword terms. The resurgence of Google Places is one of the 7 major changes that impacted small business marketing in 2011.

Another key consideration about Google Places is that they are optimized for mobile to facilitate mobile search. There is a considerable fusion between local and mobile marketing occurring now, so creating mobile compatible sites is becoming increasingly important.

If you have an offline business, now is the time to claim your Google Places website using the guidelines provided below.

Creating your Google Places and Google Map

The process of creating your Google Places website takes three basic steps, as simple as A, B, C.

A. Setting up Google Places

If you have not yet created a Google Gmail account, now is the time to do so. If you are working on behalf of a client, then you can create an account with their business name in the email address.
Log into the Google account via http://maps.google.com and check if a company listing exists by searching for the company name (with location) in the box provided.
If a Google Places listing exists for your business (or that of your client) click the “edit this place” button and proceed to edit. If a listing does not exist, click “My Account” and choose “Google Places” to set up your listing.

B. Updating/editing your Google Places listing

1. Business Name

Google recommends you use the actual business name, not a keyword rich made-up name. This is to assist verification purposes. If Google cannot verify the business and your association with it (or that of your client), you will not be able to edit your Google Places.

2. Physical Address

It is vital that you give the physical address of the business (or if working from home, your home address). The physical address is necessary for Google to employ its Google Map technology as part of your listing. If you do not want the physical address disclosed, there is an option to suppress it later (along with the specific map location). The address is critical because Google Places is designed as a local business locator and Google needs this information to verify the listing.

3. Phone Number

This should be the direct local number so that clients and customers can contact the business directly. The last thing you want to do is send a customer on a “wild goose chase” trying to find someone to talk to on the phone.

4. Email address

Google has expressed a preference for you to use the email address that incorporates the company domain, This is preferred to a Gmail account or other derived address, as it aids the verification process.

5. Website address

This has to be the URL for your company (not a specific product or service). Google uses this for validation of your listing. If you have no website you can leave this blank.

6. Business description

You can make this description keyword-rich, provided you explain to potential customers exactly what the business is about (otherwise you are wasting your listing).

7. Business category

Google provides a drop-down list of suggested categories. You can type in the business category you think should cover your business (or that of your client). Google will suggest something close to this, if it does not exist. Unfortunately at the top level, you have to accept one of the Google suggested categories. You then have the option of adding four more customized sub-categories.

8. Optional Information

What you complete here will depend on the nature of your business. Possible information includes hours of opening, service area and payment options. Hours of operation can be critical for some businesses, e.g. there is nothing more frustrating than trying to locate the hours of operation of a retail store when in a hurry.

9. Photos

You can upload up to 10 photos provided they are associated with your business or products/services.

10. Videos

You can upload up to 5 videos (via their YouTube addresses) that are associated with your business. This is a great opportunity to add multi-media marketing on a page created by Google itself (that it wants to give priority to).

11. Coupons

Google Places also provides the facility to offer coupons and other special offers.

C. Activation of your Google Places

Once you submit your listing to Google, you will be given the option to receive an activation code by phone or by postcard (2 -3 weeks). When you receive this code, you need to use the PIN code provided to activate your Google Places Listing (access via the link provided or via “Dashboard”). If you don’t activate your listing, your (edited) Google Places will not be published.

Google Places is an important component of small business marketing and offers the opportunity to have your website listed high in Google search results with an attractive display.